Job Description

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

In this position, your main responsibilities will include driving the sales efforts for assigned communities in the region. This role is also responsible for hiring, training and coaching sales staff to ensure complete/full occupancy of the community. This position plays a vital role as a member of the senior leadership team and is instrumental in the development and execution of the strategic plan, future business policies and processes, and related business development activity.

• Establish performance goals and monitor performance on a continual basis for all sales team members.
• Work within established community budgets, ensure that each Sales team is achieving or exceeding projected occupancy and operating within budgetary guidelines.
• Continuously monitor and appropriately address the resident population for shifts in preferences, values and attitudes using personal interviews, approved surveys, resident committees, suggestion boxes, etc.
• Work with the ED to understand the community sales performance and how to direct sales staff effectively.
• Conduct ongoing mentoring and onsite training for sales team.
• Orient and onboard new team members, including training on sales techniques, sales tools and platforms.
• Oversee all assigned communities’ sales reports and monitor data entry of lead information into appropriate systems.
• Monitor call tracking, video content, social media, sales database notes and metrics to improve lead generation/management and sales.
• Interview Sales team candidates and provide recommendations and critical insight to ED for hiring decisions.
• Personally shop competitor communities in local primary marketing areas (PMAs).
• Conduct onsite sales in the absence of a salesperson.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

• Regional/multi-property leadership experience required
• Senior Living or Healthcare sales experience required
• Strong system/software skills including: CRM, MS Excel, MS Word, MS Outlook.
• Referral source – based marketing and long and short cycle sales experience.
• Exceptional ability to analyze sales/market data and trends and apply that information for improved sales.
• Typically, 60% travel, but may fluctuate. Flexibility required.
• Must be able to communicate and function well in an interdisciplinary team.
• Must be able to read, write, speak, and understand the English language.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), paid time off, holiday pay, Daily Pay, and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

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