Job Description

Family with main residence in Beverly Hills, California is seeking an experienced, professional, organized, and detail-oriented full-time estate manager to manage 25,000 square foot primary residence. Typical schedule is on Monday through Friday with flexibility to work evenings and weekends when residence need to be prepared for family and/or guests’ arrival, meetings are scheduled with principal(s), etc. Extreme flexibility with scheduling is required for the position. Estate Manager is responsible for overseeing the general operation of residence, employment and management of domestic staff (in an environment where everyone is given clear expectations and loves coming to work daily), and other ad hoc personal responsibilities on behalf of the family. Estate Manager will work closely with principals, domestic staff and security team. This is a newly created position for growing domestic team. Family is open to local candidates and domestic relocations. Start date is flexible for the right candidate.

RESPONSIBILITIES: 

• Management of 25,000 square foot primary residence

• Managing future properties purchased that will be domestically located in various regions throughout the country

• Routine on-site walk through of residence and provide report to principals

• Work with principals and/or executive assistant to establish annual operating budgets for each residence / property

• Manage expenditures to establish operating budgets and ensure proper documentation and submission of house credit card purchases and receipts

• Create and maintain comprehensive household manuals setting priorities for tasks on daily, weekly, monthly, quarterly, and annual basis

• Maintain file systems including those for household operations, warranty manuals, household equipment, invitations, entertainment logs, etc. 

• Maintain property workbook that includes but not limited to, contact lists of primary family members, vendors, contractors, etc. 

• Plan and manage the execution of each task required for the seasonal opening and closing of each residence

• Maintain security systems and check / test on a regular basis

• Provide hospitality and attend to guests and family’s needs when visiting 

• Awareness of the family and residential calendars in addition to associated travel itineraries to ensure residences are prepared to receive the family and staffing schedules provide adequate coverage

• Schedule meetings with principals as needed to discuss family’s schedules, travel plans, upcoming events, special projects, etc. 

• Hiring, training, supervision of all domestic employees for residences and evaluating the quality of their performance (schedule review / evaluation annually with each employee, regularly schedule 1:1 check ins on a daily, weekly, or monthly basis). As required, in all cases, in partnership with principals and legal team. 

• Manage household schedules and calendars, and coordinate staff schedules to ensure adequate coverage at all times based on principals’ needs

• Train and domestic staff with all responsibilities (e.g., private chef, housekeepers, nannies, newborn care specialist / baby nurse, security, etc.)

• Train and assist housekeepers with specific care instructions for cleaning artwork, fine furniture, and specialty items

• Assist domestic staff with projects when necessary (e.g., creating a collaborative / team environment)

ABOUT YOU:

You are a passionate estate management professional who excels at providing the highest level of strategic partnership within domestic environments. You have a natural ability to build strong and respected relationships enabling you to work effectively with domestic employees, family office senior leaders, and principals daily. You are assertive and resourceful, ensuring daily household operations run effortlessly and you are anticipating the needs of the family. You not only have an excellent ability to use sound judgment and work independently, but also know when to leverage team cohort and resources when appropriate. You are someone who exhibits a strong sense of ownership for your work product and continuously seeks to understand how your contributions add value and lead to high success resulting in the family office reaching its overall business mandates and objectives. An ideal candidate is someone who prides themselves on being a self-starter, highly organized, service-oriented, kind, professional, and capable of maintaining discretion. 

QUALIFICATIONS: 

• Ability to travel domestically whenever necessary

• Comfortable working around children and small hypoallergenic dog

• Highly organized, detail oriented, proactive, excellent time management, efficient, and service focused

• Attentive to principals’ preferences and style (intuitive to their needs)

• Ability to maintain discretion (confidentiality agreement is required)

• Ability to be discreet with respect for employer’s privacy

• Professional presentation of self and great personality 

• Strong organizational ability to present projects, budgets, lists, bids, quotes, etc. to principals through use of technology

• Ability to develop and maintain solid working relationships with service providers, contractors, and vendors

• Ability to work collaboratively with interior designers and oversee interior design projects 

• Ability to easily take direction 

• Strong ability to communicate and collaborate efficiently and effectively with principals, domestic employees and security team

• Strong technology skills and experience working with Macintosh and PC

• Positive attitude and ability to handle residences and staff with ease and calm demeanor

• Non-Smoker 

REQUIREMENTS:

• Bachelor’s degree

• 5-10+ years of consistent and recent experience as a full-time estate manager and/or full-time director of residences overseeing multiple residences 

• UHNW ($1B+) residential and/or family office experience is preferred

• 3-4+ references from domestic positions

• Seeking longevity / long term commitment (e.g., at least 2-5+ years commitment and ideally longer)

• Extensive background checks, motor vehicle checks (clean driving record), drug tests, and psychological evaluation

• Live a commutable proximity to family’s residence in Beverly Hills, California or willingness to relocate

COMPENSATION:

• $250K+ gross annual salary (based on experience and qualifications) 

• Health insurance coverage (including dental and vision) with family policy optional

• 401K Plan with Match (will be included in near future)

• PTO

• Discretionary annual bonus and raise (performance evaluation required)

 

 

Please read the job description carefully and kindly apply with your cover letter, resume, references (email address and phone number), letter(s) of recommendation, and professional photo if you feel that you meet all of the requirements. We look forward to hearing from you!

Job Tags

Full time, For contractors, Seasonal work, Work at office, Local area, Relocation, Monday to Friday, Flexible hours, Weekend work, Afternoon shift

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